Inspiration
Shipping Policy
You can choose to pick up the furniture from our studio located at 1710 Midland Ave, Scarborough. In that case, clients are responsible for the handling and transportation, including loading, unloading and assembly. 1BENMU assumes no responsibility for any injuries sustained or damage done to the product while being picked up by a client.
We can also ship the products to your place. The starting price for delivery (excl. tax) is $15 for small items, $75 for coffee tables & benches and $150 for tables for Toronto & GTA.
Shipping outside the Toronto area will depend on the size of the product and the location of the customer's house.
The assembly in Toronto is FREE of charge for some product (check the description or simply give us a call). Please contact us for more information. While we can ensure the products will arrive in perfect condition, it is the client’s responsibility if the furniture does not fit inside the house and that is why the measurements in advance are important.
Refund Policy
NON REFUNDABLE ITEMS
Given the custom nature of our business, items cannot be returned or exchanged, including the handmade dining tables, handcrafted dining chairs and any other customized furniture produced by us. 1BENMU management may approve refunds or cancellations on a case-by-case basis.
Cancellation / Return / Exchange Policy
WARRANTY
We only use the highest grade material, therefore, we offer a 1-year manufacturer’s warranty. This warranty covers defects in workmanship. This warranty does not cover the effects of regular wear, and damages due to a lack of proper care. In addition, it doesn’t cover defects or damage resulting from negligence, misuse, accidents, abnormal use or modifications. If you notice a manufacturing defect immediately upon receiving your item, please let us know.
BROWSE ALL PRODUCTS
Custom Made Kitchen Tables
Custom Made Coffee Tables
Custom Made Benches